At SeanCorliss, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free return policy subject to the following terms:
1. Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it, including the original packaging. Returns must be initiated within 14 days of receiving your order.
2. Return Process
To initiate a return, please contact our customer service team at [email protected] with your order number and the reason for the return. Once your return is approved, we will provide you with a return shipping label.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
4. Exchanges
If you need to exchange an item for a different size or color, please follow the return process and indicate your exchange preference. Exchanges are subject to product availability.
5. Non-Returnable Items
Certain items, such as gift cards and final sale products, are not eligible for return.
For further assistance, please contact us at [email protected].